Which one of you people out there jump up and down with excitement when you’ve been on a telephone hold for umpteen minutes and your call gets answered by Dave from India? Humm…anyone?
Dave from India… and my hair color is real…pfft!
Ok Mr. Dave from India how about you get on the same page as me? I’m gonna need you to stop telling me that you understand my predicament and F.I.X. I.T.!
Sooo, here’s the situation-
Our bday squad decided to take a Christmas trip to the Big Apple. Btw… this was a “non Cowboy trip” and I’m pretty sure that he didn’t mind one bit that he wasn’t invited. We all remember the one and only trip Cowboy made to New York hence his vow to never return.
And I know you remember how much I LOVE New York! (in a high pitched voice) It never disappoints. And this trip was no different. It was one of the best Big Apple trips ever! So much laughter and way too much food and fun! There’s always memories to be made when the bday squad gals are around. We’ve been celebrating birthdays for 22+ years. Yep they are an amazing group of ladies. They’re strong, and fierce and always full of good advice and laughter. I am so blessed to have them in my life.
But enough about that, let’s get back to Dave from India-
I volunteered to help with our itinerary including flights and hotel. No problem. I got this! I sat down one Saturday afternoon along with my travel assistant (Robin, hee hee) and got busy with the bookings.
Hotel Belvedere- check
Broadway shows- check check
Restaurant reservations- check check check
Airline tickets- check, uncheck, check again, Shoot! I left the “e” off of Kellie’s name. No problem, I’ll just call the airlines and get it corrected.
ME: (speaking to Dave from India) Hi I need a name corrected on an airline ticket please.
DAVE from India: Yes Mz. Gilbert, I completely understand your predicament. I’m sure I can correct this for you, may I put you on hold?
I turn up the volume on my phone, thinking this will help me understand Dave…from India… better-
ME: (Speaking a little louder) Sure no problem.
I’m waiting, I’m waiting. 12 minutes later he returns-
DAVE from India: I’m sorry to keep you waiting Mz. Gilbert, I’m going to need to transfer this to my supervisor.
ME: But I only need an “e” added to a name. Can’t you just type that little puppy in there? It’s just a vowel.
DAVE from India: Oh no I’m sorry Mz. Gilbert, I don’t know about a puppy but I feel sure we can help you with your predicament. May I put you on hold?
ME: Sure, why not? Apparently this is a “holding” kind of day.
DAVE from India: Excuse me?
ME: Never mind.
I just need an “e”. That’s all I’m asking for. It’s just a vowel.
I decide that I can be productive while I’m waiting for the supervisor so I start re-arranging furniture in the living room.
COWBOY: (Coming into the house while I have the phone to my ear and a side table in my arms) What is going on in here?
ME: I’m changing this room up a smidge while I’m waiting to buy a vowel.
Cowboy looks at me like he doesn’t quite know what I just said so he says the only thing that he can think of as he’s exiting the room-
34 minutes later
Dave’s supervisor comes on the line- Hi Mz. Gilbert I’m Steve.
ME: (Umm humm, sure you are) Hi Steve, I need a name corrected. I’m feeling like it might be easier if she changed her name on her birth certificate to read “Kelli” instead of “Kellie”. May I ask what is so hard about adding the “e”?
STEVE: I understand your predicament and I’m sure I can get this resolved for you. I’ll just need to place you on a brief hold.
Holy mother of Jesus!! It’s a flipping vowel, just add the “e” already!
7 minutes later Steve assures me that the situation has been resolved and he will email me the new electronic tickets for all of us who are traveling.
Passenger 1: check
Passenger 2: check
Passenger 3: check
Passenger 4: Yay Kelli is now Kellie!
Passenger 5: check
Passenger 6: check
Passenger 7: Kang? Who is Kang? You have got to be kidding? It’s supposed to be “King”!
’til next Sunday y’all- Tammy